YOUR GUIDE TO MOVING IN AT EAU DU SOLEIL
Welcome to our Eau Du Soleil homeowner-dedicated website. To help make your move-in as simple as possible, we have created a website dedicated to helping you prepare for your interim occupancy, to provide quick links to all the contact information needed, what to expect over the next few weeks and some common FAQ’s. Please review the sections below to help prepare for your move.
INTERIM OCCUPANCY
When you purchase a pre-construction condominium you will be given two different dates, the interim occupancy date and the closing date. Interim occupancy is exclusive to pre-construction condos.
CUSTOMER SERVICE
KEY PICK UP & MOVE-IN PROCEDURES
An Empire Customer Service representative will be contacting you over the next couple of weeks to schedule your key pick-up.
CUSTOMER SERVICE
WHAT TO EXPECT AT YOUR PDI
PDI’s at Eau Du Soleil started the week of March 1st. All residents will receive their PDI date and time via email from Empire’s Customer Service team. PDI’s will take place Monday through Friday during regular business hours.
PROPERTY MANAGEMENT
Dedicated to enhancing your condominium community, Crossbridge Condominium Services is the property management team at Eau Du Soleil. The Eau Du Soleil property management team is there to help with managing condo amenities, enforcing the rules and by-laws of the condo board and 24-hour emergency service.
Click here to learn more about Crossbridge Property Management.
TARION
Your new home at Eau Du Soleil comes with a full Tarion Warranty. For over 40 years, Tarion has provided new home warranty protection to more than two million Ontario homes.
FREQUENTLY ASKED QUESTIONS
Still have questions? Check out our frequently-asked-questions to find an answer.
READ THE FULL HOMEOWNER MANUAL
CONTACT INFORMATION
CUSTOMER SERVICE
T 647-475-1116
E edsaservice@empirecommunities.com – Sky Tower & Podium (A)
E edsbservice@empirecommunities.com – Water Tower & Podium (B)
MON-FRI 8:30AM-5PM
After Hours Emergency Contact Number: 1-888-750-8024
CROSSBRIDGE CONDOMINIUM SERVICE
T 416-901-3020
E cm@eds.to
MON-FRI 9AM-5PM
PROPERTY MANAGER: Kostantin Stamenkovic