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COVID-19: Empire U.S. Update

Wednesday, March 18, 2020

We wanted to provide an update to our valued homeowners and customers as our governments are taking measures to decrease the spread of the COVID-19 virus and and we are all being asked to help do our part by social distancing and finding remote ways to work. We are monitoring the guidelines and direction set out by the CDC, the World Health Organization and our nation’s leaders. 

As of today (March 18) in Atlanta, Austin and San Antonio, and effective Thursday (March 19) in Houston, all of our model homes will remain open by appointment only, allowing our sales teams to provide one-on-one attention and as safe an environment as possible. For those unable to visit our model home in person, we are encouraging virtual meetings through FaceTime, Skype or phone; we would be happy to take you on a virtual tour of a model home or share detailed sales information via video conference.

For our valued homeowners with new homes under construction, all of our sites remain open; any changes to closing dates will be communicated on an individual basis. Our corporate office has moved to a remote work environment but remain available via email and phone. 

We thank you for your patience as we continue to navigate through new and uncharted territory.