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COVID-19: Empire Canada Update

Wednesday, March 18, 2020

We wanted to provide an update to our valued homeowners and customers as our governments are taking measures to decrease the spread of the COVID-19 virus and we are all being asked to help do our part by social distancing and finding remote ways to work. We are monitoring the guidelines and direction set out by the Federal and Provincial and Municipal governments along with the Tarion  Warranty Corporation daily. Yesterday Tarion set forth a number of new Homeowner and Builder advisories regarding Pre-Delivery Inspection’s and Delayed Closings. Please find Tarion’s COVID-19 Guidelines here. We are doing our best to stay current with the government’s direction and guidelines and we will continue to provide updates as quickly as possible

As of today (Wednesday, March 18) all of our sales offices and model homes are closed to the public. We will however be available by private appointment. We would also like to encourage virtual meetings where possible; we would be happy to take you on a virtual tour of a model home or share detailed sales information via video conference.

For our valued homeowners with new homes under construction, all of our sites have remained open, however production has been impacted by the circumstances and measures we are taking to provide a safe environment for our employees, trades and partners. Any changes to closing dates will be communicated on an individual basis. Our corporate offices have moved to a remote work environment but remain available via email and phone.

We thank you for your patience as we continue to navigate through new and uncharted territory.